TERMS & CONDITIONS
Last Modified: October 21, 2024These General Terms and Conditions of Sale (the "Terms and Conditions") govern the sale of merchandise by Marina Bulla Jewelry ( "Marina Bulla Jewelry", "we", "our", or "us") through MarinaBulla.com (the 'Website"). These Terms and Conditions shall apply to all contracts entered into by Marina Bulla Jewelry. Your use of the Website to purchase merchandise or otherwise, indicates your agreement to follow and to be bound by these Terms and Conditions("Terms of Service"), our Privacy Policy and other notices which may be posted on the Website, and all applicable law and regulations. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.These are the terms and conditions on which we will supply goods to you. Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide product to you, how you and we may change or end the contract, what to do if there is a problem and other important information. Please read these Terms and Conditions carefully before placing the order through our Website. By placing your order with us you are accepting these Terms and Conditions. IF YOU DONT AGREE WITH ANY TERM IN THESE TERMS AND CONDITIONS OR PRIVACY POLICY, DO NOT PLACE ANY ORDER THROUGH THE WEBSITE. Your access to and use of the Website as well as of any services provided by or through the Website is Conditioned on your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Website.The Website is hosted by Squarespace. They provide us with the online e-commerce platform that allows us to sell our products and services to you.Site Access and Changes
By accessing or using any part of the Website or services provided by or through the Website, you agree to accept and comply with these Terms and Conditions and notices on the Website and as may be modified from time-to-time by us without notice to you. These Terms and Conditions constitute a binding contract between you and us. You are responsible for regularly reviewing the Terms and Conditions. If you do not wish to be bound by these Terms and Conditions, please do not access or use any part of the Website or any of the services provided by or through the Website. We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. If we do make changes, we will post an updated version of these Terms and Conditions on the website with an indication of their last updated date. When changes are made to these Terms and Conditions they will become immediately effective when published on this page unless otherwise noted. We encourage you to periodically review these Terms and Conditions ― there may have been changes to our policies that may affect you. If you do not agree to these Terms and Conditions as modified, then you must discontinue your use of the Website. Your continued use of the Website will signify your continued agreement to these Terms and Conditions as revised. We will make reasonable efforts to notify you of material changes to these Terms and Conditions. Such efforts might include posting notice on the Website, an email to the address we have on file, or a message in your Account.The Website changes regularly and access to this site is permitted on a temporary basis. We aim to update our site regularly, and may change the content at any time, including the product details and pricing without notice. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material. You are also responsible for ensuring that all persons who access our site through your Internet connection are aware of these terms, and that they comply with them.Links to Other Websites
Any information, statements, opinions or other information provided by third parties and made available on the Website are those of the respective author(s) and not us.
Marina Bulla Jewelry has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services, including liability under the Communications Decency Act, 47 U.S.C. § 230.
The Website may contain links to third-party websites or services that are not owned or controlled by Marina Bulla Jewelry. If you click these links, you will leave our Website. If you decide to visit any external link, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive elements. We do not make any warranty or representation regarding, or endorse or otherwise sponsor, any linked websites or the information appearing thereon or any of the products or services described thereon. Links do not imply that we are legally authorized to use any trademark, trade name, logo or copyright symbol displayed in or accessible through the links; or that any linked website is authorized to use any of our trademarks, logos or copyright symbols.
We may maintain a presence on and link to social media websites, including Facebook, LinkedIn, Google Plus, Twitter, YouTube, Vine, TikTok, Pinterest and Instagram, and others (collectively, “Social Media Pages”), to provide a place for people to learn more about us and our products and to share experiences with our products. When you visit these Social Media Pages, you are no longer on the Website, but rather a website operated by a third party. All comments, visuals and other materials posted by visitors to our Social Media Pages do not necessarily reflect our opinions, values or ideas. All visitors to our Social Media Pages must comply with the respective social media platform’s terms of use.Accounts
The Website may allow you to register for accounts specific to you for ordering and other purposes (“Account”).
In general, you are not obligated to register for an Account in order to access the Website. However, certain sections and features of the Website are available only to users who have registered for an Account (“Registered Users”). We may reject, and you may not use, a user ID (or e-mail address) for any reason in our sole discretion. For example, we may reject a user ID (or e-mail address) that is already being used by someone else; that may be construed as impersonating another person; that belongs to another person; that violates the intellectual property or other rights of any person; or that is offensive. You may only have one active Registered User Account on the Website at any given time and you may not allow other people to use your Account to access the Website.
If you are a Registered User, we expect you to accurately maintain and update any information about yourself that you have provided to us. You agree that you are responsible for all activities that occur under your Account, and for maintaining the confidentiality of your password and restricting access to your computer so others may not access a Site in violation of this Agreement. In addition, you agree to sign out from your Account at the end of each session if you are using a device that is shared with other people.
You agree to notify us of any unauthorized use of your Registered User username, log-in ID, password or any other breach of security that you become aware of involving or relating to the Website by contacting us as soon as possible. We reserve the right to take any and all actions we deem necessary or reasonable to maintain the security of the Website and your Account, including without limitation, terminating your Account, changing your password or requesting information to authorize transactions on your Account. WE EXPLICITLY DISCLAIM LIABILITY FOR ANY AND ALL LOSSES AND DAMAGES ARISING FROM YOUR FAILURE TO COMPLY WITH THIS SECTION.Consent to Communication
When you use the Website or send communications to us through the Website, you are communicating with us electronically. You consent to receive electronically any communications related to your use of the Website. We may communicate with you by email or by posting notices on the Website. You agree that all agreements, notices, disclosures and other communications that are provided to you electronically satisfy any legal requirement that such communications be in writing. All notices from us intended for receipt by you shall be deemed delivered and effective when sent to the email address you provide to us. Please note that by submitting User Content, creating an Account, or otherwise providing us with your email address, postal address or phone number, you are agreeing that we or our agents may contact you at that address or number in a manner consistent with our Privacy Policy. Disclaimers and Limitations to Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, UNDER NO CIRCUMSTANCE WHATSOEVER SHALL MARINA BULLA JEWELRY, OUR AFFILIATES, RELATED COMPANIES, AS WELL AS OUR AGENTS, SUPPLIERS, SERVICE PROVIDERS AND RETAILERS (COLLECTIVELY, THE “RELEASEES”) BE LIABLE FOR ANY DAMAGES OR LOSSES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE WEBSITE, THE INABILITY TO USE THE WEBSITE, DELAY IN OPERATION OR TRANSMISSION, OR ANY COMPUTER VIRUS OR FAILURE, UNLESS CAUSED BY THE RELEASEES GROSS NEGLIGENCE OR WILLFUL MISCONDUCT.
OTHER THAN AS REQUIRED BY APPLICABLE CONSUMER PROTECTION LAW, IN NO EVENT WILL THE RELEASEES BE LIABLE FOR THE WEBSITE’S CONTENT OR EXTERNAL LINKS, INCLUDING BUT NOT LIMITED TO DAMAGES CAUSED BY OR RELATED TO ERRORS OR OMISSIONS IN THE INFORMATION CONTAINED ON THE WEBSITE, OR FOR ANY LOSSES OR DAMAGES, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES OR ANY LOSS OF DATA OR PROFITS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. RELEASEES ALSO SHALL NOT HAVE ANY LIABILITY OR RESPONSIBILITY FOR ANY ACTS, OMISSIONS OR CONDUCT OF ANY USER OR OTHER THIRD PARTY. REGARDLESS OF THE PREVIOUS SENTENCES, IF WE ARE FOUND TO BE LIABLE, OUR LIABILITY TO YOU OR TO ANY THIRD PARTY IS LIMITED TO THE GREATER OF THE ACTUAL TOTAL AMOUNT RECEIVED BY US FROM YOU OR $100.
THE WEBSITE, INCLUDING, WITHOUT LIMITATION, ALL SERVICES, CONTENT, FUNCTIONS AND MATERIALS, IS PROVIDED “AS IS”, “AS AVAILABLE”, WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY FOR INFORMATION, DATA, DATA PROCESSING SERVICES, UPTIME OR UNINTERRUPTED ACCESS, ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY, USEFULNESS, OR CONTENT OF INFORMATION, AND ANY WARRANTIES OF TITLE, OFFER TO SELL, AVAILABILITY, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS OF PRODUCTS OR INFORMATION FOR A PARTICULAR PURPOSE, AND WE HEREBY DISCLAIM ANY AND ALL SUCH WARRANTIES, EXPRESS AND IMPLIED. WE DO NOT WARRANT THAT THE WEBSITE OR THE SERVICES, CONTENT, FUNCTIONS OR MATERIALS CONTAINED THEREIN WILL BE TIMELY, SECURE, UNINTERRUPTED OR ERROR FREE, OR THAT DEFECTS WILL BE CORRECTED. WE MAKE NO WARRANTY THAT THE WEBSITE WILL MEET USER’S REQUIREMENTS. MARINA BULLA JEWELRY ALSO ASSUMES NO RESPONSIBILITY, AND SHALL NOT BE LIABLE FOR, ANY DAMAGES TO, OR VIRUSES, WORMS, TROJAN HORSES OR OTHER HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO, USE OF, OR BROWSING IN THE WEBSITE OR YOUR DOWNLOADING OF ANY MATERIALS, DATA, TEXT, IMAGES, VIDEO, OR AUDIO FROM THE WEBSITE. IF YOU ARE DISSATISFIED WITH THE WEBSITE, YOUR SOLE REMEDY IS TO DISCONTINUE USING THE WEBSITE. DOWNLOADING OR OTHERWISE OBTAINING ANY CONTENT THROUGH THE WEBSITE IS DONE AT YOUR OWN RISK.Indemnification
You agree to defend, indemnify and hold the Releasees harmless from and against any and all claims, damages, suits, actions, judgments, liabilities, costs and expenses, including reasonable attorneys' fees, arising in any way from your use of the Website, your placement or transmission of any, content, information, software or other materials through the Website, or your breach or violation of the law or of these Terms of Use, excluding the gross negligence or willful misconduct of Marina Bulla Jewelry. Marina Bulla Jewelry reserves the right, at your expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with Marina Bulla Jewelry's defense of such claim. We will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.Governing Law and Jurisdiction
All matters relating to the Website, these Terms and Conditions, and any dispute or claim arising therefrom or related thereto (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to any choice of law or conflict of law principles, whether of North Carolina or any other jurisdiction. Any legal action or proceeding arising out of or related to these Terms and Conditions or the Website shall be exclusively instituted in the federal courts of the United States or the courts of the State of North Carolina, located in the City of Charlotte. However, we reserve the right to bring any legal action or proceeding against you for breach of these Terms and Conditions in your country of residence or any other relevant jurisdiction. You hereby waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.Limitation on Time to File Claims
Any cause of action or claim you may have arising out of or relating to these Terms of Use or the website must be initiated within one (1) year after the cause of action arises. Otherwise, such cause of action or claim will be permanently barred.Authorized Use of The Website
While using the Website, you are required to comply with all applicable statutes, orders, regulations, rules and other laws. You may not use the Website for any fraudulent or unlawful purpose, and you may not take any action to interfere with the Website or any other party’s use of the Website. In addition, we expect users of the Website to respect the rights and dignity of others. You shall not: (i) engage in spidering, “screen scraping,” “database scraping,” harvesting of e-mail addresses, wireless addresses or other contact or personal information, (ii) engage in any automatic means of accessing, logging-in or registering on the Website or any services or features offered on or through the Website, (iii) obtaining lists of users or obtaining or accessing other information or features on, from or through the Website or the services offered on or through the Website, including, without limitation, any information residing on any server or database connected to the Website or any services offered on or through the Website; (iv) obtain or attempt to obtain unauthorized access to computer systems, materials, information or any services made available on or through the Website through any means; (v) use the Website or the services made available on or through the Website in any manner with the intent to interrupt, damage, disable, overburden, impair the Website or such services, or interfere with any other party’s use and enjoyment of the Website including, without limitation, sending mass unsolicited messages or “flooding” servers with requests; (iv) use the Website or the Website’s services or features in violation of Marina Bulla Jewelry or any third party’s intellectual property or other proprietary or legal rights; (vii) use the Website or the Website’s services in violation of any applicable law or these Terms and Conditions, (viii) upload, share, transmit, distribute, facilitate distribution of or otherwise make available to or through the Website any content that is unlawful, harmful, harassing, defamatory, threatening, intimidating, fraudulent, tortious, vulgar, obscene, hateful, pornographic, spam, discriminatory, violative of privacy or publicity rights, infringing of intellectual property or other proprietary rights, or otherwise objectionable in our sole discretion, including unauthorized or unsolicited advertising; (ix) transmit through the Website any sensitive personally identifiable information about yourself or third parties, such as social security, credit card or bank account numbers, health or medical information, or other information concerning personal matters, unless specifically requested by us; (x) reproduce, duplicate, copy, publicly display, frame, mirror, sell, resell or otherwise exploit for any commercial purposes, any portion of, use of, or access to the Website; (xi) impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with any person or entity in connection with the Website, or express or imply that we endorse any statement you make; or (xii) build a competitive product or service using the Website, build a product or service using similar ideas, features, functions, or graphics as the Sites or determine whether the Website is within the scope of any patent. You further agree that you may not attempt (or encourage or support anyone else’s attempt) to circumvent, reverse engineer, decrypt, or otherwise alter or interfere with the Website and the content, or make unauthorized use thereof. You may not obtain or attempt to obtain any materials or information through any means not intentionally made publicly available or provided for through the Website.
Linking: You are granted a limited, non-exclusive right to create text hyperlinks to the Website for informational purposes, provided such links do not portray us in a false, misleading, derogatory or otherwise defamatory manner and provided that the linking the Website does not contain any material that is unlawful, harmful, harassing, defamatory, threatening, intimidating, fraudulent, tortious, vulgar, obscene, hateful, pornographic, spam, discriminatory, violative of privacy or publicity rights, infringing of intellectual property or other proprietary rights, or otherwise objectionable in our sole discretion, including unauthorized or unsolicited advertising.Intellectual Property Rights
The Website, including all its contents, features, and functionality (such as text, software, images, video, audio, design, selection, and arrangement), is owned by Marina Bulla Jewelry, its licensors, or other providers of such materials. These materials are protected by U.S. and international copyright, trademark, patent, trade secret, and other intellectual property laws.These Terms and Conditions grant you a limited, non-exclusive, non-transferable license to access and use the website solely for personal, non-commercial purposes. You must not: (a) Modify, reproduce, create derivative works of, republish, or distribute any materials from this site; (b) Use any illustrations, photographs, video or audio sequences, or graphics separately from the accompanying text without our prior permission; (c) Remove or alter any copyright, trademark, or other proprietary rights notices from materials you copy from the site; or (d) Access or use any part of the Website, or any services or materials available through it, for commercial purposes without our express permission.If you wish to use any materials from the Website in a manner not permitted under these Terms, please submit your request through our Contact Us form.If you print, copy, modify, download, or otherwise use any part of the website in violation of these Terms and Conditions, your right to use the Website will immediately terminate. You may be required to return or destroy any copies of materials you've made at our discretion. No rights, title, or interest in or to the website or any of its content are transferred to you. All rights not expressly granted are reserved by Marina Bulla Jewelry. Unauthorized use of the Website may violate copyright, trademark, and other laws.Trademarks
The Company name, logo, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You may not use these trademarks without the prior written permission of the Company. Orders
If you have reached the legal age in your jurisdiction (typically 17 or 18 years old) and only if you can enter into legally binding contracts under applicable law, you may place orders for Marina Bulla Jewelry products through the Website. All orders are subject to written acceptance by Marina Bulla Jewelry. It is your responsibility to check that the information displayed in your Shopping Bag accurately reflects your selection before confirming your order. No contract will exist between you and Marina Bulla Jewelry for the sale of any product unless and until Marina Bulla Jewelry has accepted your order with a confirmation email and a full payment is taken from your credit/ debit card or via Paypal. Marina Bulla Jewelry does not warrant that information on the Website (including without limitation product descriptions, colors or photographs) is accurate, complete, reliable, current or error-free. The images of the products on our Website are for illustrative purposes only. Although we have made every effort to display the colors accurately, we cannot guarantee that a device’s display of the colors accurately reflects the color of the products. Your products may vary slightly from those images. Accordingly, Marina Bulla Jewelry shall not be liable for any error or inaccuracy in the photographs or graphical representations of Marina Bulla Jewelry products displayed on the Website. If you have any questions about the products, you may contact through the Contact Us section of the Website. Orders may be placed for personal use only, any commercial use excluded. Marina Bulla Jewelry has the right to cancel any order placed by you in the event you have been involved in a dispute concerning a prior order, or if Marina Bulla Jewelry has reasonable grounds to suspect that you have violated these Terms and Conditions, or are or appear to be engaged in fraudulent activities or appear to be purchasing products other than for personal use as permitted by these Terms and Conditions. Marina Bulla Jewelry reserves the right to modify, cancel, terminate or not process orders (including accepted orders) where we are unable to obtain authorization for the payment, where shipping restrictions apply to a particular item, where the price or other material information on the Website is inaccurate, where we have insufficient quantities to fulfill an order, or for any other reason in our sole discretion. We will not be liable for any indirect or consequential loss, damage or expenses arising from not accepting your order and we shall have no liability to you, by way of compensation, other than to refund the amount paid for the goods in question. If we do not process an order for any of such reasons, we will either not charge you or will apply credit to the same method of payment used to make the original purchase. Confirmation of Orders
In order to process the order placed through the Website, you must select the product you wish to buy and click the “Add to Shopping Bag” button. The selected products will then be included in the “Shopping Bag” and the order can be placed by filling out the order form and affirmatively accepting these General Terms and Conditions. Prior to submitting the order, you are required to verify the accuracy of the information provided and make the necessary corrections. The Order is submitted when you click the “Place Order” button. After placing an order, within twenty-four (24) hours, you will receive an automatic e-mail confirmation from us acknowledging that we have received your order. Please note that clicking the “Place Order” button does not mean that your order has been accepted and purchase completed. Your order constitutes an offer to us to buy a product which may not be accepted. Upon receipt, the order will be submitted to Marina Bulla Jewelry for processing and may not be changed or cancelled by you except as expressly provided in these Terms and Conditions or as required by applicable law. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you a second e-mail that confirms that the product has been dispatched and which contains the relevant tracking number (the “Order Confirmation”). The Order Confirmation will also list each product being dispatched and the final price (inclusive of taxes, shipping and handling charges). The contract between us will only be formed when we send you the Order Confirmation. The Contract will relate only to those products whose dispatch we have confirmed in the Order Confirmation. Marina Bulla Jewelry also reserves the right to require verbal confirmation of orders. If we request verbal confirmation of an order, you will be required to give confirmation of the order by phone and email confirmation will not be sufficient. Marina Bulla Jewelry files for its own records evidence of all transactions between Marina Bulla Jewelry and its customers. Download and file for your own records these Terms and Conditions and the Order Confirmation. In the event of a dispute between Marina Bulla Jewelry and one of its customers relating to a transaction conducted on the Website, you agree that the data recorded by Marina Bulla Jewelry shall be treated as evidence of the details of the transaction.Commission-Based Orders
If you are interested in commissioning a custom piece, please use the Contact Us form to get in touch. Marina Bulla is a studio jeweler based in North Carolina, and each piece is hand-painted or hand-fabricated by her in the studio, with no outsourcing involved.Deposit & Payment of Commission-Based Orders
All commission and custom orders require a 50% deposit. Once the details of the commission are agreed upon, we will generate a payment link via Square’s Pay by Link feature, a secure, hosted payment solution. This link will be sent to you by email, along with the details of your order. Please note, the payment link will have a time limit. When you click the link, you’ll be redirected to a Square-hosted payment page where you can pay using your preferred method. At this stage, you’ll also be asked to confirm your acceptance of these Terms and Conditions, our Return Policy, and our Privacy Policy.Commission-Based Order Confirmation & Processing
Upon receipt of your deposit, your order will be submitted to Marina Bulla for processing. Once we begin processing your order, it cannot be altered or cancelled. Commission-based orders are non-refundable.Final Payment of Commission-Based Orders
The remaining balance for the order will be due upon completion of the piece, prior to shipment. We will notify you when the order is complete and ready for shipment.Acceptance of Commission-Based Orders
All orders are subject to acceptance by us. You will receive an Order Confirmation once your order has been officially accepted.Availability
Marina Bulla Jewelry reserves the right to change the assortment of items offered for sale or advertised on the Website from time to time without prior notice to the customers. Marina Bulla Jewelry will not be liable if any product is out of stock or otherwise unavailable. Some products may not be eligible for sale to you if you live in the State of California.Marina Bulla Jewelry cannot guarantee that any product advertised or offered for sale on the Website will be available when ordered or thereafter. In the circumstance that any product you select becomes unavailable after we send an Order Confirmation of the order, the customer service unit will inform you by phone or e-mail as soon as possible. You will have the option to choose another product or cancel your order, unless the order which was made was a multiple order, in which case the customer service unit will inform you by phone or email of which part of the order will still be shipped. You will only be charged for the part of the order which is shipped and may then choose another product to replace the unavailable product, which will be processed as a separate order. Payment
The prices of Marina Bulla Jewelry products are indicated in USD (U.S. dollars), excluding taxes and shipping costs. Marina Bulla Jewelry charges state, county and local sales tax as required by applicable law. On rare occasions an error in our tax database may cause the sales tax charge to be incorrect. If this happens, at any time up to two (2) years from your date of purchase you may contact us for a refund of tax overcharges. This right to a refund is your exclusive remedy for sales tax errors. By making a purchase on our Website, you confirm that the credit/debit card or PayPal account being used is either your own or that you have been explicitly authorized by the account holder to use it. All credit/debit card transactions are subject to validation checks and authorization by the card issuer. If your payment card issuer refuses to authorize the payment, we will not be held liable for any delays or failure in delivery.Payment can be made via PayPal or using a credit/debit card linked to your PayPal account, as well as any other payment methods that may be advertised on our website.All credit/debit card transactions on this site are processed through Square, a secure online payment gateway. Square encrypts your card details in a secure hosting environment to ensure your information is protected.Marina Bulla Jewelry reserves the right to modify the price of products offered on the Website at any time without prior notice to you. You will be charged the prices displayed on the Website at the time the order was confirmed by you by clicking on the “Place Order” button.
You are responsible for the costs incurred when using the Website in connection with placing an order with us (cost of internet access, telephone costs).
Marina Bulla Jewelry reserves the right to correct any errors or inaccuracies on the Website or to cancel orders if any such information is inaccurate. Subject to availability as noted above, you are obligated to pay for any order placed on the Website immediately upon clicking the “Place Order” button. The amount of the purchase price of the products ordered by you will be blocked on your credit or debit card but your credit or debit card will only be charged upon shipment of the products to you. We do not accept any method of payment other than those listed at checkout. All orders are payable in U.S. dollars. Please note that your order must specify a delivery physical address within the continental United States, Hawaii, or Alaska. Orders with shipping addresses containing Post Office Boxes, freight forwarders, or hotel rooms will not be processed. Your credit or debit card will only be charged when your order is dispatched. If any of the products in the order is unavailable, Marina Bulla Jewelry will only charge the price, taxes and shipping costs for the products available.Shipping
During the ordering procedure, Marina Bulla Jewelry will inform you of the standard time required for delivery and the various forms of delivery available for the goods purchased. You will be asked to select the shipping method as a part of the ordering procedure. Delivery costs depend on the value of the order and the delivery service chosen. Marina Bulla Jewelry reserves the right to divide the order into partial shipments. In this case, your credit or debit card will only be charged for a single shipment.
Orders placed by 12:00PM EST Monday through Friday or after, are typically shipped the following business day. Orders are delivered Monday through Saturday, where Saturday delivery service is available. Sunday and holiday delivery is not available. While Marina Bulla Jewelry cannot guarantee a delivery time, it provides the following general shipping guidelines:
Standard (UPS Ground)
The order will generally be delivered within four to seven (4 to 7) business days from the shipment date.
Express (UPS 2nd Day Air)
The order will generally be delivered within two to three (2 to 3) business days from the shipment date.
Priority (UPS Next Day Air)
The order will generally be delivered within one to two (1 to 2) business day from the shipment date.
Marina Bulla Jewelry shall not be held liable for any delay in shipping. Upon delivery, a signature confirmation by a person of 21+ years is required for all MarinaBulla.com orders above $500. You acknowledge that any person taking delivery of the products at the designated address shall be deemed to have done so with your authorization.International Shipping
We are happy to ship internationally, but please note that international customers must first contact us for a shipping quote before completing their purchase. You will not be able to proceed with the checkout process until we provide this quote. Once you reach out to us via the Contact Us form, we will provide you with a shipping estimate and issue an invoice for payment. You can choose to pay via the invoice link or through PayPal, whichever you prefer.Please be aware that buyers are responsible for any customs duties, taxes, or fees that may apply to their order upon arrival. These charges vary by country, and we have no control or knowledge of them. We recommend checking with your local postal carrier and/or customs office to understand what charges might apply to your shipment. Please also note that customs delays are sometimes unavoidable and completely out of our control. We appreciate your understanding and patience in these cases.Return Policy
You may return any product that you purchased through the Website for a refund or exchange, within thirty (30) calendar days from the date of delivery, subject to the following conditions:
If you wish to return or exchange a product, you must clearly inform us of your intention by completing the online Contact Us form. Please ensure you indicate "Return" in the subject field.Please note that custom orders and personalized products, including items with custom signage, are not eligible for return or exchange.
All returned products must meet the following criteria:· The item must be in its original packaging, with all accessories and any free items received as part of your order.· A printed copy of the invoice received via email must be included with the return.· Security tags must remain intact and unremoved.· Warranty/authenticity cards (if applicable) must be returned with the product.All returns are subject to a quality assurance inspection before they are accepted. We cannot accept any items showing signs of wear, damage, or alteration (including but not limited to resizing). You will be refunded for the purchase price of the returned products only, the order shipping charges will not be refunded. You will be responsible for the cost of return shipping. We do not assume any responsibility for reimbursement or compensation in the event that return packages are lost, stolen, or mishandled. Your refund will be credited back to the same method of payment used to make the original purchase on the Website once the returned products are received and passed our quality insurance inspection.Exchanges
As many of our products are one-of-a-kind, we are unable to offer exchanges. If you are not completely satisfied with your purchase and wish to exchange it, please follow our return procedure. Once the return is processed, you are welcome to place a new order for any other item you would like.Order Cancelation
You may cancel your order within 24 hours of full payment. After this 24-hour period, your order is considered accepted, and the contract between you and Marina Bulla Jewelry is completed once the goods have been dispatched.To cancel your order within the 24-hour window, please notify us via the Contact Us form on our website here. In your message, use the subject line "Cancellation" and provide your order number and shipping address.Cancellation requests made after the 24-hour period will be considered at the discretion of Marina Bulla Jewelry.Receipt of Goods & Damages
All parcels must be opened immediately upon receipt to verify that the contents are undamaged. You acknowledge that if you fail to do this and later discover that the goods are missing or damaged during delivery, we may not be able to file a claim with the courier or our insurers. Therefore, if you do not open and inspect the parcel upon receipt, you agree to be solely responsible for any such loss or damage and to waive, release, and indemnify us from any claims arising therefrom, to the fullest extent permitted by applicable law.If you receive an item that is damaged or not what you ordered, please contact us via the Contact Us form here within 5 working days. We will assist you in resolving the issue as quickly as possible, either by replacing the item or providing a suitable resolution once the faulty item has been returned to us. We will confirm the return address in writing once you have contacted us regarding the issue.Authenticity Guarantee
We guarantee the authenticity of all products purchased through our website. Products from the One-of-a-Kind Collection and commission-based orders will include a Certificate of Authenticity.Your Comments and Concerns
Any feedback, comments, requests for technical support, or inquiries related to these Terms and Conditions, the Website, our products, or any other customer service matters should be submitted through the Contact Us form here.